Network Neutrality
Privacy Policy

Net Neutrality Privacy Policy

Plateau (“Plateau” or “Company”) is committed to protecting its customers’ privacy. Please review this Privacy Policy to better understand how Plateau collects information, how that information is used, and your options as to the collection and use of information. This Privacy Policy is applicable to Plateau’s customers and to visitors of Plateau’s website and is intended to provide information regarding Plateau’s methods for collection and use of information.

What types of information does Plateau Collect?

How do we collect information from you?

  • Browsing our site
  • IP addresses may be collected for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our site.
  • Information may be collected regarding the referring URL, which browser you used to come to our site, and the pages of our site that you viewed during your visit and any search terms entered on our site.
  • E-mails may be sent by the customer to Plateau on this website. Plateau may retain the information in any e-mail that you send to us, such as your name, e-mail, address, or telephone number.
  • Broadband Internet Service
  • Plateau may monitor the network and take measurements of network performance and the performance of your Internet connection to improve the customer’s, or Plateau’s, overall service levels.
  • During communications with Plateau for service support, we may also access information about your customer premise equipment such as computers and wireless modem devices or other device settings to provide customized technical support or to install specific applications or services for your use.
  • Plateau reserves the right to access broadband traffic from individual accounts for the purposes of general maintenance and management of the network, as well as upon request by law enforcement officials.
  • Provision of Information by Third Parties
  • Plateau may obtain credit information about you from third parties when you purchase products or services from Plateau.

How is your personal information used?

With whom do we share your information?

How does Plateau protect your personal information?

How does the customer provide consent?

How often are changes made to the Privacy Policy and how will you learn of the changes?