Smart Home WiFi Level 1
*Free with True plans and select Wireless 5G plans.
- Includes a WiFi router, unlimited remote monitoring and troubleshooting.
- Customer control with the Plateau WiFi app.
$10 /mo
Smart Home WiFi
Get more from your internet with WiFi designed for the way your home connects. Enjoy stronger coverage, fewer dead zones, easy network management, and tools to keep your devices and family connected and protected.
Smart Home WiFi Plans
Smart Home WiFi Level 2
- Includes a WiFi router, unlimited remote monitoring and troubleshooting.
- Customer control with the Plateau WiFi app.
- Covers homes up to 2,500 sq. ft. or homes that require a mesh unit for additional coverage.
+$5 /mo
Smart Home WiFi Level 3
- Includes a WiFi router, unlimited remote monitoring and troubleshooting.
- Customer control with the Plateau WiFi app.
- Covers homes up to 3,000 sq. ft. or homes that require 2 mesh units for additional coverage.
+$8 /mo
Smart Home WiFi Level 4
- Includes a WiFi router, unlimited remote monitoring and troubleshooting.
- Customer control with the Plateau WiFi app.
- Covers homes over 3,000 sq. ft. or homes that require 3 mesh units for additional coverage.
+$9 /mo
- * Exclusions apply. Required levels depend on the home's size and construction materials.
Smart Home WiFi Detailed Features
Experience the latest advancements in wireless connectivity. Modern routers are designed to support a larger number of connected devices while delivering faster data transfer speeds—without compromising network performance*. Earlier generations of routers often restricted the internet speeds available, whereas today's technologies can provide significantly higher speeds, improved range, and a stronger, more reliable signal*.
- *To benefit from these enhanced capabilities, connected devices must support the corresponding wireless 802.11ac standard.
Control and manage your home network in the palm of your hands using the Plateau WiFi App. View and manage all devices connected to your WiFi, create guest networks, and more! Add onto the ultimate WiFi experience with ExperienceIQ and ProtectIQ.
ExperienceIQ enables you to prioritize specific devices or set parental controls such as time limits and app/content filters.
ProtectIQ gives you network level security; protecting all devices connected to your WiFi, including Ring doorbells, Amazon Alexa, and baby monitors.
Mesh WiFi networks combines a WiFi router with one or more satellites (small wireless devices you place in different rooms of your home) to provide a strong WiFi signal, wherever you are in your home. Unlike traditional WiFi extenders, these satellites communicate directly to the router to enlarge your network and provide you with whole home connectivity. The satellites also respond to constantly changing WiFi environments by making real-time traffic route adjustments to avoid congestion, buffering, and disconnects. In addition, each satellite has an Ethernet plug, letting you physically connect your gaming consoles, laptop and other devices that are not located next to your WiFi router.
Say hello to Worry-Free-WiFi. With Smart Home WiFi, our technical support team can access your WiFi router remotely over the internet to identify and resolve any issues; helping it run as efficiently as possible. This means you no longer have to worry about managing, updating, or troubleshooting your WiFi network, we'll take care of it for you.
Outdoor WiFi Plans
Outdoor WiFi Level 1
- Expand your coverage up to 150 feet.
- Includes one rugged and durable outdoor mesh unit designed to work with your existing SmartHome network.
$10 /mo
Outdoor WiFi Level 2
- For a larger outdoor area that covers up to 300 feet.
- Expand your coverage with two mesh units working in sync to extend your WiFi network to larger areas.
$20 /mo
Outdoor WiFi Level 3
- Enhance your outdoor living by up to 450 feet of WiFi coverage.
- Using three mesh units at once, your home WiFi network can reach even further, providing an exceptional experience in those hard-to-reach-places.
$30 /mo
- * Outdoor coverage is an estimate and can vary based on the location of device placement.
Plateau WiFi App
Put yourself in control of your home WiFi network. Introducing the Plateau WiFi App. The ability to enhance your home network security and protect your household from harmful online content, now in the palm of your hands.
True IQ Bundle
$5/mo
Take your home network performance and control to the next level with access to both ProtectIQ and ExperienceIQ on the Plateau WiFi app.
As a network-level security service, ProtectIQ monitors and secures ALL devices connected to your WiFi, while ExperienceIQ gives parents greater visibility, control and protection when their children are online.
Sign Up Nowfor True IQ BundleA complete set of applications and features, through the Plateau WiFi app, that gives parents greater visibility, control, and protection when their children are online.
Available only with Smart Home WiFi.
- Use filters to remove access to categories of content.
- Block or allow access to websites and applications.
- Time limits allow parents to define periods of time that the children are offline.
- Usage enables parents to monitor the amount of time their children spend on devices.
- Set Safe Search and YouTube Restriction to block harmful or inappropriate content when searching on Google, Bing, or YouTube. YouTube restriction also blocks comments on videos which often include inappropriate language.
A network-level security service, through the Plateau WiFi app, that protects ALL devices connected to your WiFi.
Available only with Smart Home WiFi.
- Proactively monitors your home's incoming traffic and automatically block anything suspicious.
- Actively terminates data transfers before a malicious payload is delivered to any vulnerable network device.
- Blocks attempted visits to known harmful websites presenting user with a browser message indicating that the website is not available.
- Provides an active security monitoring service that uses a large and constantly growing database of threats (database is updated weekly).
- Uses intrusion prevention settings (IPS) to monitor, notify, and prevent activity such as hackers trying to gain access to the local video content (WiFi connected doorbell or baby monitor), virtual meetings, and other streams.
- Notifies users whenever a security issue is triggered with details about the device that was attacked, where the attack came from, and when the attack occurred.