Help Center

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Accessible Assistance

Plateau offers accessibility for customers who are blind or have visual impairments. Our customer service representatives will read the customer's bill over the phone upon request. Customers can also make bill payments over the phone. To obtain additional information, please call us at 1-877-752-8328.

FAQs

The perfect place to find any questions you may have on Plateau Internet, Fiber, or Registration.



Plateau Product Tutorials

Having trouble with setting up your device or forgot how to change that one setting. Here you will find videos on Plateau Products to help get you set up.

SmartHub Account Management

Manage your Plateau account anytime, anywhere with SmartHub. Pay bills, view usage, set up automatic payments, and contact customer support—all from your mobile device or web browser. Get started with our easy setup guides for both the mobile app and website.

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