Plateau Update on COVID-19

Our concerns and efforts at this time are focused on minimizing the spread of COVID-19 in our communities, responding to customer issues, and maintaining our networks. Effective Monday November 16th, Plateau will be instituting the following:

• The best way we can serve our communities and limit the spread of this virus is by minimizing the number of homes we enter. Therefore, until the current health order is lifted, Plateau will be implementing self-install practices for all services.
• We are closing all public access to our storefronts. This is necessary to help keep everyone safe. We still have multiple options for customers to make their payments, which are as follows:
  • Online bill pay through our SmartHub option at https://plateautel.smarthub.coop/Login.html
  • Payment by phone at 1-877-PLATEAU (1-877-752-8328)
  • Mail to: Plateau, PO Box 9000, Clovis, NM 88102-9090
  • Placement in the drop box located outside any of Plateau’s offices

We urge everyone to use caution, wash your hands, and take care of each other as much as possible.