Billing Questions
Phone: 1.877.PLATEAU (1.877.752.8328)Hours: Mon-Fri 7:00am - 6:00pm
Sat 9:00am - 5:00pm
Lobby: Mon-Fri 8:00am - 5:00pm
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Plateau Availability and Contact Information
All times are Mountain Time
Hours: Mon-Fri 7:00am - 6:00pm
Sat 9:00am - 5:00pm
Lobby: Mon-Fri 8:00am - 5:00pm
Tech Support
Phone: 575.389.4242 or 1.888.638.3872Hours: Mon-Fri 7:00am - 10:00pm
Sat - Sun 9:00am - 9:00pm
Residential Sales
Phone: 575.389.3333 or 1.877.PLATEAU (1.877.752.8328)Hours: Mon-Fri 7:00am - 6:00pm
Sat 9:00am - 5:00pm
Business Sales
Phone: 1.877.PLATEAU (1.877.752.8328)Hours: Mon-Fri 7:00am - 6:00pm
Call Before you Dig
Phone: 811Help: Call 811 at least 48 Hours Before you Dig.
Service Disruption
Phone: 1.800.432.2369Hours: Call Center staffed 24x7
Questions and Concerns Regarding Accessibility of Services by Disabled Persons
Phone: 575.389.4249Contact: Patricia Martinez - Customer Care Manager
Email: pmartinez@plateautel.com
Still have questions?
Please Note: The contact form is primarily monitored from Monday to Friday (8:00am – 5:00pm MST). To reach a group directly, please use the contact numbers listed or use the Live Chat option.